Quintessence Jewelry, located at 1 Linden Place, Suite 400, Great Neck, NY 11021, operates as a premier manufacturer and wholesaler of engagement rings and other fine jewelry. The store, known for its extensive selection of 14K and 18K gold as well as .925 sterling silver jewelry embedded with genuine precious and semi-precious gemstones, has been serving the community since 1975. Customers can reach them at (516) 439-5262. The store's operating hours are as follows:
| Day | Hours |
|-----------|------------------|
| Monday | 10:00 AM - 5:30 PM |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |
Quintessence Jewelry has received a total of 5 reviews, with sentiments mixed between positive and negative experiences.
**Overall Sentiment from Online Customer Reviews:**
- Positive: 60%
- Neutral: 20%
- Negative: 20%
Positive reviews highlight the expertise of staff members, particularly mentioning John Moore for his professionalism and knowledgeable service. Clients appreciate the wide selection of unique jewelry pieces and the strong customer service approach. However, some negative feedback revolves around order fulfillment issues, with customers expressing frustration over delayed communication and the status of their orders.
Best Review:
Salvatore praised John Moore for being exceptionally professional and knowledgeable, highlighting the personalized service provided at the store.
Worst Review:
Reba shared concerns about not receiving her ordered items and the lack of communication from the store, indicating a frustrating experience.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 5
Store Phone Number: 5164395260