Ley's Jewelry, located at 225 N Sandusky Ave, Bucyrus, OH, has been a cherished part of the community since 1949. As a locally owned jewelry store, it specializes in the creation of personalized engagement rings and offers a range of stunning pieces that reflect the unique preferences of each customer. Known for its warm and welcoming atmosphere, Ley's Jewelry stands out with its attentive service, where the knowledgeable staff, led by owner Barb Ley-Davidson, work closely with clients to help them choose the perfect design and materials for their special rings.
With a solid reputation in Crawford County, the store enjoys positive feedback from locals who appreciate both the quality craftsmanship and the friendly demeanor of the employees. Customer satisfaction is high, with many reviews highlighting the exceptional customer service, indicating that around 80% of patrons leave highly satisfied; however, some have mentioned occasional service inconsistencies.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
- Monday: Closed
- Tuesday: 9:00 AM – 5:30 PM
- Wednesday: 9:00 AM – 5:30 PM
- Thursday: 9:00 AM – 5:30 PM
- Friday: 9:00 AM – 5:30 PM
- Saturday: 9:00 AM – 1:00 PM
- Sunday: Closed
Best Review: Sadie expressed joy over the fantastic service during her visit, requiring assistance with jewelry while traveling, stating everyone was willing to help and made her experience memorable.
Worst Review: An anonymous customer pointed out frustrations with some communication issues and expected quicker responses regarding their inquiries.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 26
Store Phone Number: 4195622736