Val Casting, located at 108 E. Rensselaer St, Bucyrus, OH, specializes in creating exquisite engagement rings and offers a range of jewelry services tailored to meet the needs of customers. With over three decades in the business, Val Casting is known for its expertise in both custom jewelry creation and repair, utilizing both modern technology and traditional artisan techniques. The skilled staff is dedicated to guiding customers through the process of designing unique engagement rings that reflect personal preferences and budget considerations, including options for lab-grown and natural diamonds.
Operating in Crawford County, Val Casting has received a balanced mix of online reviews, with a total of 9 reviews analyzed.
Overall Sentiment from Online Customer Reviews:
Positive: 67%
Neutral: 11%
Negative: 22%
Positive reviews highlight the quality of the custom jewelry produced and the willingness of the staff to educate clients about their craftsmanship. Customers express satisfaction with the service, noting the superior quality compared to chain jewelers. However, some negative feedback points to concerns about employee compensation, reflecting on workplace issues rather than dissatisfaction with services.
Best Review:
Greg Binkley appreciates the superior quality of the custom jewelry offered by Val Casting, emphasizing that it surpasses mass-market alternatives. He commends the staff for their informative approach and commitment to quality.
Worst Review:
A reviewer expressed concern over employee treatment, stating that long-term employees were underpaid and suggesting this affected workplace morale.
Operating Hours:
- Monday: 7 am–4 pm
- Tuesday: 7 am–4 pm
- Wednesday: 7 am–4 pm
- Thursday: 7 am–4 pm
- Friday: 7 am–4 pm
- Saturday: Closed
- Sunday: Closed
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 9
Store Phone Number: 4195622499