Liberty Jewelry Manufacturing Company, located at 10629 York Rd, Cockeysville, MD 21030, is renowned for its exceptional custom engagement ring creation and personalized jewelry services. The staff, including knowledgeable artisans Eric and Gary, ensure a meticulous design process that caters to individual customer preferences and styles. With a family-owned operation since 1939, the store has built a reputation for crafting unique pieces and providing top-notch customer service.
The shop offers a variety of services, including custom designs, jewelry repair, appraisals, and unique handcrafted jewelry, making it a comprehensive destination for jewelry enthusiasts in Baltimore County. Customers often commend the high quality of workmanship and the extensive options available for custom engagement rings and wedding bands.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Liberty Jewelry has received a total of 46 reviews, highlighting its strengths and areas for improvement. While many customers praise the craftsmanship and personalized services, a few have expressed dissatisfaction with communication and repair timeframes.
Best Review: A customer noted the exceptional service provided by Eric during the design of their engagement ring, highlighting the attention to detail and the positive experience throughout the process.
Worst Review: A reviewer pointed out a frustrating experience regarding a lengthy bracelet repair, expressing disappointment with the service provided by Gary.
Opening Hours:
- Monday: Closed
- Tuesday: Closed
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
Staff Members: Eric, Gary
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 46
Store Phone Number: 4105606787