Lynch's Jewelry in Council Bluffs IA

Lynch's Jewelry, located at 160 W Broadway, Council Bluffs, IA 51503, offers exceptional services in the field of fine jewelry, with a particular emphasis on custom engagement ring creation. The store is known for its dedicated and knowledgeable staff, with Marti, the owner, being frequently praised for her helpfulness and expertise. Customers can expect a range of services, including jewelry repair, custom designs, and engraving, catering to special occasions like weddings and anniversaries.

Operating in Pottawattamie County, Lynch's Jewelry is a community favorite that has received mixed reviews from its customers. In total, 40 reviews have been analyzed to gauge the sentiment surrounding this jewelry store.

Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%

Positive reviews highlight the friendly and helpful staff, with many customers expressing satisfaction with the quality of service and custom creations. Compliments often mention timely service and the unique selection of jewelry available.

Negative feedback, however, points out instances of poor customer service and mishaps with orders, leading to frustration among some clients.

**Opening Hours:**
- Monday: 9:00 AM - 5:00 PM
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: 9:00 AM - 3:00 PM
- Sunday: Closed

**Staff Members:**
- Marti Lynch

Best Review:
Lynn noted that Marti, the owner, is very knowledgeable and consistently provides kind and helpful service, making recommendations that enhance the shopping experience.

Worst Review:
James highlighted an experience that involved rude service over the phone, which caused him to reconsider taking his business to Lynch's Jewelry despite his intent to purchase a ring.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.