Maciel & Co. is a highly regarded jewelry store nested within the Merced Mall in Merced, California, specializing in custom engagement ring creation. The store is known for its knowledgeable and friendly staff, including Keri Maciel, who is praised for her dedication to helping customers design their dream rings. With a variety of options and personalized service, Maciel & Co. ensures each customer finds the perfect piece to suit their individual style.
Operating in Merced County, the store offers an array of jewelry services, including custom wedding rings and various jewelry repairs. Customers have often highlighted the inviting atmosphere and the thorough assistance provided by the staff during their purchasing experience.
Address: 310 Merced Mall, Merced, CA 95348
Phone: 209-384-8737
Operating Hours:
| Day | Hours |
|-----------|------------------|
| Monday | 10 AM - 8 PM |
| Tuesday | 10 AM - 8 PM |
| Wednesday | 10 AM - 8 PM |
| Thursday | 10 AM - 8 PM |
| Friday | 10 AM - 8 PM |
| Saturday | 10 AM - 8 PM |
| Sunday | 11 AM - 6 PM |
Overall Sentiment from Online Customer Reviews:
Customer feedback regarding Maciel & Co. is generally positive, with approximately 80% of reviews praising the exceptional customer service, quality of products, and engagement ring creation process. However, around 15% of reviews express dissatisfaction, citing issues with staff responsiveness and service delays, while the remaining 5% provide neutral comments.
Best Review:
April Budd commended the wide selection of jewelry while noting the perfect lighting for choosing pieces, emphasizing the organized displays.
Worst Review:
Vivien C. expressed disappointment, stating that the service was poor, highlighting a lack of urgency from staff, which negatively impacted her experience.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members mentioned include Keri Maciel.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 53
Store Phone Number: 2093848737