Peraino's Jewelers and Gifts Emporium, located at 2844 G St, Merced, CA, is a noteworthy establishment in Merced County, especially for those seeking engagement ring creation services. Operating Monday to Saturday from 10:00 AM to 5:30 PM, this family-owned business has served the community for over 50 years, but they have recently closed their doors permanently as of March 29, 2022.
The store specializes in jewelry selling, including unique pieces and gifts, and has garnered a mixed reputation among its customers. Many reviews highlight the competitive pricing and quality selection, but a significant number of customers share concerns regarding the customer service experience. Staff interactions have been described as inconsistent, with some praising the helpfulness and warmth of the team, while others have encountered dismissive or rude attitudes.
Customer Sentiment: Approximately 55% of customers have been satisfied with their experiences, while around 25% reported neutral feelings, and 20% expressed dissatisfaction with service.
Opening Hours:
Monday to Saturday: 10:00 AM – 5:30 PM
Sunday: Closed
Best Review: Richard appreciated the great selection of jewelry at competitive prices and felt welcomed by the personable staff who provided excellent service.
Worst Review: Alicia shared a negative experience with the staff's rudeness when attempting to sell gold, feeling that her time and concerns were not valued.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 67.5%
Total Customer Feedback Reviewed: 27