Makepeace Jewelers, located at 27 E Kemp Ave, Watertown, SD 57201, offers a full range of services specializing in engagement ring creation. The store is locally owned and operated by Tim Makepeace and his knowledgeable staff, including Jill and Dylynn, who are dedicated to providing exceptional customer service. With a focus on creating personalized jewelry, clients can expect a welcoming atmosphere where their preferences are understood and catered to. The jewelers also offer repair services and have a Certified Master Watchmaker on the team, enhancing their capabilities.

Customer feedback has been gathered from 53 reviews, highlighting both strengths and weaknesses of the establishment.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Many customers praise the great customer service and welcoming environment, often referring to the staff as friendly and helpful. However, there have also been a few negative reviews regarding specific service issues, signaling room for improvement.

Best Review: A customer named Michael commended the team at Makepeace Jewelers for their long-standing dedication and honesty, emphasizing how they treat their patrons like family and possess expert knowledge in jewelry.

Worst Review: Ashley criticized her experience as disappointing, citing poor customer service and difficulties in communication with the staff.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Hours of Operation:**
- Tuesday: 9:30 AM – 5:30 PM
- Wednesday: 9:30 AM – 5:30 PM
- Thursday: 9:30 AM – 5:30 PM
- Friday: 9:30 AM – 5:30 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed
- Monday: Closed

Staff Members Mentioned: Tim Makepeace, Jill, Dylynn