Zales Jewelers, located in Watertown Mall at 1300 9th Ave SE #39, Watertown, SD 57201, offers a wide range of jewelry services with a particular focus on engagement ring creation. Customers can contact the store at (605) 886-6206 for inquiries.

The store provides a selection of fine jewelry, including rings, necklaces, earrings, and bracelets, catering to various preferences and styles. However, it has received mixed feedback from clients. Some customers appreciate the helpfulness and friendliness of the staff, noting positive experiences with engagement ring consultations and customer service. Others have expressed dissatisfaction, citing negative experiences with customer service and reliability, including instances of the store closing earlier than scheduled.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 40%
Neutral sentiment: 10%
Negative sentiment: 50%

A total of 30 reviews were referenced, highlighting a stark divide in customer experiences.

Best Review: Samantha highlighted the excellent customer service and friendly assistance she received, praising how helpful the staff was in navigating her engagement ring queries.

Worst Review: Jamie described a severely disappointing experience, pointing out the rudeness of the staff in response to her inquiries about a necklace, which prompted her to seek assistance at another jewelry store.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours**
- Monday - Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff members were not specified.