HomeStore LocatorSDWatertownZales Jewelers - 39 Watertown Mall
45% Score | Zales Jewelers - 39 Watertown Mall in Watertown SD

Zales Jewelers, located in Watertown Mall at 1300 9th Ave SE #39, Watertown, SD 57201, offers a wide range of jewelry services with a particular focus on engagement ring creation. Customers can contact the store at (605) 886-6206 for inquiries.

The store provides a selection of fine jewelry, including rings, necklaces, earrings, and bracelets, catering to various preferences and styles. However, it has received mixed feedback from clients. Some customers appreciate the helpfulness and friendliness of the staff, noting positive experiences with engagement ring consultations and customer service. Others have expressed dissatisfaction, citing negative experiences with customer service and reliability, including instances of the store closing earlier than scheduled.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 40%
Neutral sentiment: 10%
Negative sentiment: 50%

A total of 30 reviews were referenced, highlighting a stark divide in customer experiences.

Best Review: Samantha highlighted the excellent customer service and friendly assistance she received, praising how helpful the staff was in navigating her engagement ring queries.

Worst Review: Jamie described a severely disappointing experience, pointing out the rudeness of the staff in response to her inquiries about a necklace, which prompted her to seek assistance at another jewelry store.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours**
- Monday - Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff members were not specified.

Positivity Score: 45%
Total Customer Feedback Reviewed: 10

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Read our full review of all Zales Jewelers locations here
Zales Jewelers - 39 Watertown Mall
Zales Jewelers - 39 Watertown Mall
45%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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Zales Jewelers - 39 Watertown Mall
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