Mallove's Jewelers is a renowned family-owned jewelry store located at 404 Main St., Middletown, CT 06457. Established in 1928, this jeweler has an impressive reputation in Middlesex County for its extensive selection of engagement rings, wedding bands, and custom jewelry design services. The dedicated staff, led by owner Marc, is well-known for their exceptional customer service, attentiveness, and expertise in the jewelry field. The store's warm and inviting atmosphere makes it a desirable destination for those seeking personalized engagement ring experiences.

In reviewing a total of 98 customer reviews, it is clear that the majority of clients have positive things to say about their interactions with the staff and the quality of the jewelry offered. Customers often praise the friendly and non-pressured shopping environment, where staff members provide personalized recommendations without the typical high-pressure sales tactics found in larger chains.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Highlight Reviews:
Best Review: A customer highlighted the patience and care demonstrated by the staff, especially Carey, during the creation of a unique engagement ring, emphasizing the emotional connection forged throughout the process.

Worst Review: A customer expressed disappointment after their watch repair experience, stating that they had not been informed of a critical issue with the watch's movement before picking it up.

Operating Hours:
- Tuesday: 1:00 PM – 5:30 PM
- Wednesday: 10:30 AM – 5:30 PM
- Thursday: 10:30 AM – 5:30 PM
- Friday: 10:30 AM – 5:30 PM
- Saturday: 10:30 AM – 2:00 PM
- Sunday: Closed
- Monday: Closed

Staff Members: Marc

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.