P.J. Jewelers, located at 386 Main St #117, Middletown, CT 06457, is a well-established jewelry store serving the community for over 35 years. With a reputation for custom engagement ring creation, this family-owned business offers an array of services including jewelry repairs, watch battery replacements, ear piercing, and the buying of gold and silver. The knowledgeable staff, highlighted by reviews mentioning owner Pam and jeweler Daniel, are commended for their friendly and attentive service.

Customer sentiment from 28 reviews indicates a generally positive atmosphere surrounding P.J. Jewelers. Positive reviews emphasize the high-quality custom work, excellent service, and attentiveness of the staff, suggesting that many customers leave satisfied with their experiences. Conversely, some negative reviews highlight issues with pricing and customer service, particularly regarding repairs and the handling of issues post-sale.

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

**Hours of Operation:**
- Tuesday: 11:30 AM - 5:00 PM
- Wednesday: 11:30 AM - 5:00 PM
- Thursday: 11:30 AM - 5:00 PM
- Friday: 11:30 AM - 5:00 PM
- Saturday: 11:30 AM - 5:00 PM
- Sunday: Closed
- Monday: Closed

**Staff Members**: Pam, Daniel

Best Review: A customer praised P.J. Jewelers for their quick and beautiful repairs on vintage pieces, stating that the quality of work was outstanding and that the employees were friendly, creating a welcoming environment.

Worst Review: Another reviewer expressed disappointment regarding customer service, specifically mentioning that they felt misled about the quality and pricing of jewelry, ultimately leading to dissatisfaction with their purchases.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.