Reiniger Jewelers, located at 1633 Washington Ave, Alton, IL 62002, is a noteworthy destination for those seeking custom engagement rings and exceptional jewelry services in Madison County. The jeweler specializes in creating personalized engagement rings, providing customers with the option to design their unique pieces tailored to individual preferences. With a friendly and knowledgeable staff, guests can expect attentive service that ensures an enjoyable and fruitful selection experience.

The store operates Monday to Friday from 10:00 AM to 5:00 PM and Saturday from 10:00 AM to 3:00 PM, making it accessible for various shopping schedules. With over 74 reviews analyzed, the overall sentiment surrounding this jeweler demonstrates a positive environment, with approximately 85% positive sentiments, 10% neutral, and 5% negative.

Positive reviews highlight the store's exceptional customer service and the staff's willingness to assist in creating custom jewelry pieces. Customers appreciate the reasonable pricing and inviting atmosphere that encourages thoughtful jewelry selection and design.

Negative feedback, however, points to instances of miscommunication regarding repairs and delays in service. Customers have reported difficulties in reaching the store for follow-ups, which might impact the overall satisfaction for those requiring urgent attention.

Best Review: Maryjo commended the team for their outstanding service, mentioning how they went out of their way to help with a watch repair, demonstrating their commitment to customer satisfaction.

Worst Review: Gregory expressed dissatisfaction with the repair service, stating that his gold chain was returned shorter than before and felt his concerns were unaddressed.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|----------------------|
| Monday to Friday: | 10:00 AM - 5:00 PM |
| Saturday: | 10:00 AM - 3:00 PM |
| Sunday: | Closed |

Staff members mentioned include none specifically.