Rogers Jewelry, located at 1250 Hancock St, Suite 111, Quincy, MA 02169, is a reputable jeweler specializing in engagement ring creation and a variety of other jewelry services. Known for its personalized customer service, the store has been serving the Quincy community since 1944. With over 60 years of experience, Rogers Jewelry employs a graduate gemologist to help customers navigate their choices. The staff, including owner Jeff Bertman, is recognized for their honest advice and craftsmanship, particularly in the custom design of engagement rings. They also offer jewelry repairs, appraisals, and the purchase of old jewelry at competitive prices.
With a total of 74 reviews reviewed, the overall sentiment from online customer reviews is as follows:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
Customers frequently highlight the exceptional customer service and the store's intimate atmosphere, which fosters trust and satisfaction in jewelry purchasing. However, there have been some negative experiences mentioning issues with perceived attitudes from staff.
**Best Review:** A customer praised Jeff for providing the best prices for selling jewelry and exhibiting incredible integrity throughout their transaction, establishing him as their go-to jeweler.
**Worst Review:** A different customer expressed dissatisfaction with the service, describing a negative interaction with staff that left them feeling uncomfortable and undervalued.
**Business Hours:**
| Day | Hours |
|-----------|---------------------|
| Monday | 9:30 AM - 5:00 PM |
| Tuesday | 9:30 AM - 5:00 PM |
| Wednesday | 9:30 AM - 5:00 PM |
| Thursday | 9:30 AM - 5:00 PM |
| Friday | 9:30 AM - 5:00 PM |
| Saturday | 9:30 AM - 3:00 PM |
| Sunday | Closed |
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 74
Store Phone Number: 6177733636
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.