Marc Todd Jewelers, located at 560 Ritchie Hwy Ste E, Severna Park, MD 21146, operates within Anne Arundel County and has built a strong reputation for its exceptional engagement ring creation and customer service. With a rating of 4.8 based on 60 reviews, this jeweler is known for producing unique designs tailored to customer specifications. The owner, Marc, along with his knowledgeable staff, is commended for their expertise in custom jewelry designs, particularly engagement rings, repairing services, and appraisals. Customers have highlighted the shop's ability to craft stunning engagement rings that incorporate personal elements, often at competitive prices compared to larger retailers.
However, there are mixed sentiments regarding communication, particularly during busy times. Some customers have experienced difficulty reaching the store for follow-up after services.
Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 5%
- Negative: 5%
Highlight Reviews:
Best Review: One customer praised Marc for transforming their fiancé’s vision into a stunning engagement ring, noting the quality of craftsmanship and reasonable pricing compared to other jewelers in the area.
Worst Review: A customer reported issues with communication after receiving a watch battery replacement, expressing frustration over inability to reach the store for assistance.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Saturday: 10 am–5 pm
- Sunday: Closed
- Monday: Closed
- Tuesday: 10 am–5 pm
- Wednesday: 10 am–7 pm
- Thursday: 10 am–7 pm
- Friday: 10 am–5 pm
**Staff Members:**
- Marc Todd
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 60
Store Phone Number: 4109759557