Mercado Jewelers, located at 504 Baltimore Annapolis Blvd, Severna Park, MD 21146, is a celebrated destination for engagement ring creation and exemplary jewelry services. With a dedicated approach to crafting custom engagement rings, the store is notable for its skilled staff and personalized service. Owner Richard Pfisterer has built a reputation through the years for delivering high-quality craftsmanship while ensuring customer satisfaction.

The shop has received a mixed bag of reviews, with a total of 13 reviews analyzed. Many customers laud the professionalism and expertise displayed by the staff, highlighting the reasonable pricing and quick turnaround times for repairs and custom designs. Specifically, former patrons appreciate the attentive service and the ability to offer unique, custom designs tailored to individual tastes.

However, some negative feedback points to an unsatisfactory experience related to a broken circuit board during a repair, which was not disclosed during service, leaving a customer feeling dissatisfied with the business practices regarding communication.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

### Opening Hours
- Monday: Not specified
- Tuesday: Not specified
- Wednesday: Not specified
- Thursday: Not specified
- Friday: Not specified
- Saturday: Not specified
- Sunday: Not specified

### Staff Members
- Richard Pfisterer

Best Review:
David complimented the store for its wonderful customer service and remarked on the reasonable costs associated with repairs and custom work.

Worst Review:
Annapolis College Consulting criticized the business for failing to communicate critical issues during a watch battery replacement, which resulted in dissatisfaction with the service provided.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.