Marchello The Jeweler, located in Queens County, offers an extensive range of services, specializing in custom engagement ring creation. The store is known for its impressive collection of diamond and gold jewelry, with a clientele that appreciates both quality and competitive pricing. Customers praise the personalized service and expertise of the staff, including Marchello himself, who is frequently mentioned for his professionalism and assistance throughout the jewelry selection process.
The store is situated at 89-02 165th Street, Booth J-22, Jamaica, NY 11432. For inquiries, customers can reach out to them at (718) 558-6139. Operating hours are as follows:
| Day | Hours |
|----------|-------------------|
| Monday | Closed |
| Tuesday | 11:00 AM - 6:30 PM|
| Wednesday| 11:00 AM - 6:30 PM|
| Thursday | 11:00 AM - 6:30 PM|
| Friday | 11:00 AM - 6:30 PM|
| Saturday | 11:00 AM - 6:30 PM|
| Sunday | Closed |
Positive reviews highlight the outstanding quality and beauty of the jewelry, particularly engagement rings, with many customers satisfied with the rapid turnaround and exceptional customer service. Users mention an engaging atmosphere and a vast selection allowing them to find the perfect piece quickly.
Overall Sentiment from Online Customer Reviews:
Positive: 68%
Neutral: 15%
Negative: 17%
Best Review:
Erin praised the quality of a three-piece ring set created by the jeweler, appreciating the swift handling of her order and the beautiful craftsmanship that exceeded her expectations.
Worst Review:
Cindy expressed dissatisfaction with the customer service, feeling rushed during her visit and citing that the prices felt inflated for the quality received.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75.5%
Total Customer Feedback Reviewed: 924