Zales Jewelers, located at 16313 Jamaica Ave, Jamaica, NY 11432, is a noteworthy destination for engagement ring creation and other fine jewelry services. With a commitment to quality, Zales has positioned itself as a prominent jewelry store in Queens County offering a wide range of rings, necklaces, earrings, and bracelets. Customers appreciate the attentive customer service, with staff members like Nayla receiving specific praise for her patience and assistance in finding the right pieces and negotiating discounts.
Despite the positive feedback on customer service and the variety of jewelry available, it is important to note that this particular location has permanently closed. Many reviews highlight the exceptional engagement ring collections and recommend visiting the store for helpful guidance in making selections.
Overall Sentiment from Online Customer Reviews:
The general atmosphere in reviews is positive, with an overall sentiment score of 75% Positive, 20% Neutral, and 5% Negative.
Best Review:
Luz Ortiz appreciated the attentive and timely service at this location, highlighting the positive interactions she had with the staff.
Worst Review:
Gopaul Salick expressed disappointment regarding the store's permanent closure, mentioning that he had been a loyal customer for ten years.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
| Day | Hours |
|------------|--------------------|
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | Closed |
| Thursday | Closed |
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |
Staff Members Mentioned:
- Nayla
Positivity Score: 85%
Total Customer Feedback Reviewed: 13
Store Phone Number: (718) 526-0175