Marks Jewelers, Custom Engagement Rings in Lawrence , KS

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90% Score | Marks Jewelers Lawrence KS

Marks Jewelers is a renowned jewelry store located at 817 Massachusetts St, Lawrence, KS 66044, operating in Douglas County. The establishment has been a staple of the community since 1880, emphasizing a tradition of quality and customer service. Known for its exceptional engagement ring creation, Marks Jewelers offers a personalized experience where customers can collaborate with knowledgeable staff to create unique and beautiful designs tailored to their preferences. The store also provides a range of services, including custom jewelry manufacturing, appraisals, and watch repairs, making it a full-service jeweler.

With a total of 499 customer reviews reviewed, the overall sentiment reflects a strong appreciation for the staff's expertise and service, particularly in the realm of engagement rings. Positive feedback highlights the quality of their handcrafted pieces and the attentive nature of the associates, including well-regarded staff members like Jaclyn and Alexandra. However, there are some negative reviews that point out instances of less-than-ideal customer interactions, particularly regarding communication and service speed.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

| Operating Hours |
|----------------------|
| Monday: 9:30 AM - 5:30 PM |
| Tuesday: 9:30 AM - 5:30 PM |
| Wednesday: 9:30 AM - 5:30 PM |
| Thursday: 9:30 AM - 8:00 PM |
| Friday: 9:30 AM - 5:30 PM |
| Saturday: 9:30 AM - 5:30 PM |
| Sunday: Closed |

Staff Members: Jaclyn, Alexandra

Best Review:
Matthew praised Marks Jewelers for their world-class service when purchasing a pendant necklace. He highlighted the staff's dedication to ensuring his vision was met and the exceptional quality of the product.

Worst Review:
Jack expressed dissatisfaction due to a negative experience with communication and handling during a watch repair. He noted that the staff member was careless with his expensive watch, which left a bad impression despite the initial helpfulness of another associate.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Positivity Score: 90%
Total Customer Feedback Reviewed: 499

Store Phone Number: 7858434266

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90%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Marks Jewelers

We are located in Lawrence, which is located between Kansas City and Topeka. There are many options in both big cities, especially with landmarks and restaurants.

All year long! We don't have a specific time of year that is better than any other at our jewelry store. We always maintain great prices and are ready to help you, 24/7.

It can be as fast as same-day or as long as 3-4 weeks for more complex custom designs. It all depends on the customer, the custom work, and the timeframe we have to work with.

One customer surprised his fiance's first grade classroom with a book he wrote and had illustrated. The story ended with him proposing, much to the delight of the students (and his fiance of course)! It was a fantastic proposal and very emotional.

The Solitaire remains the most popular choice at our jewelry store in Lawrence, Kansas. It's a classic, gorgeous choice and makes every bride glow with beauty.

Review the Jeweler's Details

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Contact the Jeweler Directly

Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.

Start Creating Your Ring

Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.

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