Marks Jewelers Lawrence KS
Marks Jewelers is a renowned jewelry store located at 817 Massachusetts St, Lawrence, KS 66044, operating in Douglas County. The establishment has been a staple of the community since 1880, emphasizing a tradition of quality and customer service. Known for its exceptional engagement ring creation, Marks Jewelers offers a personalized experience where customers can collaborate with knowledgeable staff to create unique and beautiful designs tailored to their preferences. The store also provides a range of services, including custom jewelry manufacturing, appraisals, and watch repairs, making it a full-service jeweler.
With a total of 499 customer reviews reviewed, the overall sentiment reflects a strong appreciation for the staff's expertise and service, particularly in the realm of engagement rings. Positive feedback highlights the quality of their handcrafted pieces and the attentive nature of the associates, including well-regarded staff members like Jaclyn and Alexandra. However, there are some negative reviews that point out instances of less-than-ideal customer interactions, particularly regarding communication and service speed.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
| Operating Hours |
|----------------------|
| Monday: 9:30 AM - 5:30 PM |
| Tuesday: 9:30 AM - 5:30 PM |
| Wednesday: 9:30 AM - 5:30 PM |
| Thursday: 9:30 AM - 8:00 PM |
| Friday: 9:30 AM - 5:30 PM |
| Saturday: 9:30 AM - 5:30 PM |
| Sunday: Closed |
Staff Members: Jaclyn, Alexandra
Best Review:
Matthew praised Marks Jewelers for their world-class service when purchasing a pendant necklace. He highlighted the staff's dedication to ensuring his vision was met and the exceptional quality of the product.
Worst Review:
Jack expressed dissatisfaction due to a negative experience with communication and handling during a watch repair. He noted that the staff member was careless with his expensive watch, which left a bad impression despite the initial helpfulness of another associate.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.
