Marlow's Fine Jewelry, located at 1440 NW Gilman Blvd Ste M4 in Issaquah, WA, is a standout destination for those seeking to create a custom engagement ring. This beloved family-owned jeweler has been serving the local community in King County since 1989, offering personalized service and a welcoming atmosphere that many customers have come to cherish.
Run by the friendly duo Will and Debbie Marlow, the shop is praised for its remarkable selection of diamonds, colored gemstones, and unique custom designs. Customers appreciate the meticulous attention to detail and the expert guidance the staff provides throughout the jewelry-making process. The reviews reflect a local favorite where many feel like they are treated as family. However, there are occasional comments regarding delays in communication, showing that even the best can have a hiccup or two.
Customer Sentiment: Approximately 80% of customers express high satisfaction, while about 10% have voiced neutral opinions, and another 10% have encountered service-related issues.
Opening Hours:
- Tuesday to Friday: 10:00 AM – 6:00 PM
- Saturday: 9:00 AM – 5:00 PM
- Sunday & Monday: Closed
Best Review: Kurt praised the quality of service and jewelry he received, calling it excellent and confirming he would recommend Marlow's to anyone looking for fine jewelry.
Worst Review: Jay expressed disappointment in the service after experiencing multiple delays when trying to purchase a wedding band, stating he felt unimportant throughout the process.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 143
Store Phone Number: 2067993101