Master Jewelers, located at 755 NW Gilman Blvd, Ste A, Issaquah, WA 98027, is a trusted family-owned jewelry store renowned for its exceptional engagement ring creation services. The store provides a variety of services, including custom jewelry design, repair, and quality appraisals. Frank, the owner and master jeweler, is highly regarded for his attention to detail and commitment to customer satisfaction. With over 128 reviews analyzed, the consensus is that Master Jewelers excels in craftsmanship and customer care.
The store operates in King County with the following hours:
- Monday to Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
- Positive: 83%
- Neutral: 10%
- Negative: 7%
Positive reviews highlight Frank's skill in creating breathtaking engagement rings and his dedication to customer satisfaction. Customers often praise the quick turnaround times and the beautiful finished products. Negative reviews mention concerns about pricing clarity and a few isolated experiences where service did not meet expectations.
Best Review: Cal appreciated Frank’s kindness and meticulousness in handling a delicate situation involving the removal of a wedding band due to swelling and noted the exceptional service received during the process.
Worst Review: Amy expressed dissatisfaction with a price increase that she felt was deceptive when having her ring serviced, leading to a cautionary tale about transparency in pricing.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Opening Hours:
| Day | Time |
|-----------|-----------------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |
Staff:
- Frank (Owner and Master Jeweler)
Positivity Score: 88%
Total Customer Feedback Reviewed: 128
Store Phone Number: 4253928505