Marquise Jewelry Service Center, located at 121 W North St, Normal, IL 61761, is renowned for its exceptional engagement ring creation and repair services. The jeweler has garnered a strong reputation in McLean County, offering a personalized experience for customers seeking unique and beautifully crafted pieces. The owner, Larry Mester, is noted for his expertise in jewelry design and repair, ensuring that each client receives quality workmanship and attentive service.
Customer reviews reveal a decidedly positive sentiment surrounding this jewelry store, with a total of 38 reviews collected. Many patrons praise the outstanding customer service, the quality of the craftsmanship, and the affordability of both repairs and custom jewelry creation. Common mentions include quick turnaround times and the ability to create custom designs that meet individual needs.
On the flip side, some reviews highlight that the store's modest size and appearance may not appeal to everyone, suggesting it has a more utilitarian atmosphere rather than a luxurious showroom experience.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 7%
Negative: 3%
Best Review:
Angela highlighted the exceptional customer service provided by Larry, noting that he quickly repaired her ring and delivered excellent craftsmanship.
Worst Review:
A review indicated that while the service was good, the store's interior was not as polished as larger jewelry stores, which could detract from the overall shopping experience.
Opening Hours:
Monday to Friday: 8 AM – 3 PM
Saturday: Closed
Sunday: Closed
Staff Members:
- Larry Mester (Owner)
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 93.5%
Total Customer Feedback Reviewed: 38