Solid Gold Jewelers, located at 124 W North St, Normal, IL 61761, is a well-established jewelry store that has earned a strong reputation in the Bloomington-Normal area for its exceptional engagement ring creation and comprehensive jewelry services. Known for their “hands-on” approach, the store specializes in fine jewelry and custom designs, ensuring that each piece reflects the unique tastes and preferences of its clients. With over 44 years of experience, the knowledgeable staff, including owner Gerry T., provide personalized service tailored to individual needs.

The reviews highlight a generally positive experience with their engagement ring services. Customers appreciate the care and craftsmanship that goes into each creation, as well as the friendly and helpful atmosphere that staff foster. Positive reviews praise the store's integrity, skill in repairs, and attention to detail. However, some negative experiences reported delays in service and less satisfactory engagement in specific situations, particularly concerning repairs.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

**Opening Hours**:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed

**Staff Members:**
Gerry T.

Best Review:
One customer expressed that Solid Gold is a reliable store for quality jewelry, stating they have been returning for over 20 years and appreciate the excellent customer service they consistently receive.

Worst Review:
A negative review noted a frustrating experience with watch repairs; the customer claimed that after two separate visits, their watches remained unrepaired despite being left with the store for extended periods.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.