Ma's Jewelry and Gifts, located at 2423 North St, Nacogdoches, TX 75965, offers a variety of jewelry services with a strong emphasis on engagement ring creation. The shop is known for its custom design services, watch battery replacements, and jewelry repair. Customers appreciate the expertise and professionalism of the owner, Tom Ma, who is said to take great pride in his work. Recent reviews indicate that many clients have been satisfied with the quality of services, particularly regarding repairs and custom creations.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
Positive sentiments primarily highlight the owner's attention to detail and the quality of the craftsmanship. Many customers commend the friendly service and quick turnaround time for repairs.
On the other hand, a few negative reviews mention dissatisfaction with specific repair jobs, indicating room for improvement in consistency.
Best Review:
Kevin praised the professionalism and care he received when getting a watch battery replaced, noting the owner's attention to detail during the service.
Worst Review:
Joi expressed disappointment with a necklace repair, feeling that her gold was mishandled and that the quality of the work could have been better.
Operating Hours:
Monday: 1:00 PM – 5:30 PM
Tuesday: 1:00 PM – 5:30 PM
Wednesday: 1:00 PM – 5:30 PM
Thursday: 1:00 PM – 5:30 PM
Friday: 1:00 PM – 5:30 PM
Saturday: Closed
Sunday: Closed
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 16
Store Phone Number: 9365696387