Rees Jewelry, located at 418 E Main St., Nacogdoches, TX 75961, is a well-respected jewelry store known for its exceptional engagement ring creation and customer service. With a rating of 4.9 from 397 reviews, the store has a strong reputation within Nacogdoches County.

The owner, Charlene Rees, a Graduate Gemologist with over 50 years of experience in the jewelry industry, leads a capable team that includes skilled goldsmiths and jewelry specialists. They offer a wide range of services including custom engagement ring design, jewelry appraisals, repairs, and buying gold and silver. Customers appreciate the personalized service and craftsmanship, which often exceeds expectations. They also provide free cleaning and inspection for jewelry, emphasizing their commitment to customer satisfaction.

Customers have expressed overwhelmingly positive sentiments about their experiences at Rees Jewelry, noting the friendliness and professionalism of the staff, and the quality of the work done. However, some reviews reflect concerns regarding pricing, with a few customers feeling that costs may be on the higher side compared to competitors.

Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%

| Day | Hours |
|-----------|----------------|
| Tuesday | 10 AM - 5 PM |
| Wednesday | 10 AM - 5 PM |
| Thursday | 10 AM - 5 PM |
| Friday | 10 AM - 5 PM |
| Saturday | 10 AM - 2 PM |
| Sunday | Closed |
| Monday | Closed |

Staff members mentioned include Charlene Rees (Owner), Piper Runnels (Operations Manager), Joshua Rasmussen (Lead Goldsmith), Melanie Fuentes (Jewelry Specialist), Brendan Ryan (Goldsmith), Scott Runnels (Marketing Director), Nick Runnels (Jewelry Technician), Rebekah Honea (Jewelry Specialist), and Beulah (Store Greeter).

Best Review:
A customer praised the store for its friendly and knowledgeable service, highlighting the swift resizing of their ring and expressing satisfaction that it looked as good as new.

Worst Review:
One review pointed out disappointment with the pricing, suggesting that the service costs felt higher than expected, although the staff was described as courteous.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.