Jack Masucci Jewelers, located at 262 E Merritt Island Cswy, Suite 5 in Merritt Island, FL, is a cherished local establishment known for its engagement ring creation services and friendly atmosphere. Specializing in custom designs and repair services, this jewelers has garnered a loyal following among the community. Customers appreciate the personal touch provided in the crafting of meaningful pieces, often noting the skill and dedication of the owner, Jack Masucci.
With a stellar rating of 4.7 from 38 Google reviews, it's evident that this family-owned shop places a strong emphasis on customer satisfaction. Many visitors rave about Jack's expertise and the welcoming environment, which makes the often-stressful process of selecting an engagement ring feel enjoyable and memorable. However, a handful of reviews point to occasional challenges with communication and response times.
Customer Sentiment: Approximately 85% of customers are thrilled with their experiences, 10% are neutral, while 5% have faced some service-related issues.
Opening Hours:
- Monday: 10:00 AM – 5:30 PM
- Tuesday: 10:00 AM – 5:30 PM
- Wednesday: 10:00 AM – 5:30 PM
- Thursday: 10:00 AM – 5:30 PM
- Friday: 10:00 AM – 5:30 PM
- Saturday: Closed
- Sunday: Closed
Best Review: Kurt mentioned the fantastic quality of work and service, praising the team for their commitment to customer satisfaction.
Worst Review: James expressed disappointment over a battery change service, feeling the charge was unjustifiably high for the service provided.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 47