McGinnis Jewelers, located at 1105 Indian Mound Dr, Mount Sterling, KY 40353, has been a known presence in the jewelry community, specializing in the creation of exquisite engagement rings. With a long-standing history, this jeweler offers a diverse selection of custom jewelry services, catering to those looking for unique and personalized engagement rings. The store operates in Montgomery County and is well-regarded for its craftsmanship.
However, customer sentiments toward the jeweler show a mixed response. Some reviews highlight the helpfulness of the staff and the quality of the jewelry, while others express dissatisfaction with the service, mentioning difficulties in deal negotiations and staff behavior. It appears that the owner, whose name is associated with the business, has garnered a few negative comments for being perceived as rude.
Overall Sentiment from Online Customer Reviews:
- Positive: 30%
- Neutral: 20%
- Negative: 50%
Highlight Reviews:
Best Review: A customer appreciates the helpful nature of the staff and commends the store for providing quality service, noting their wedding band has maintained its beauty after 25 years, according to Menifee Friends of the Library.
Worst Review: Another reviewer reported a terrible experience with the owner, describing a lack of friendliness and problematic interactions, shared by Todd Grup.
**Operating Hours:**
- Monday to Friday: 10:00 AM to 4:00 PM
Staff members mentioned include the owner, Jim McGinnis. *For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 40%
Total Customer Feedback Reviewed: 15
Store Phone Number: 8594986613