Carroll's Wholesale Jewelry Exchange, located at 211 Young Lane, Mount Sterling, KY 40353, serves as a reliable destination for those seeking quality jewelry creation, particularly in engagement ring design and custom services. The jeweler has garnered a high rating of 4.6 based on 30 reviews, showcasing its solid reputation within the community. Phone inquiries can be made at +1 859-498-3218.
The staff, known for their helpfulness and dedication to customer satisfaction, has received notable praises for their engagement ring creation services. Customers often commend the owner, Tracy, for his professionalism, creativity, and willingness to accommodate unique design requests, making him a trustworthy choice for crafting custom jewelry. Positive sentiments reflect a commitment to providing fair pricing and high-quality materials in their offerings.
However, some reviews highlight instances of disappointing experiences, particularly regarding service delays and a few quality concerns. Overall, the engagement ring creation service has largely impressed customers, reinforcing the jeweler as a respected family-owned business in Montgomery County.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
Best Review: Lyn appreciated the long-standing family ownership and professionalism while praising the store for offering the best prices for scrap gold and silver.
Worst Review: Loretta was dissatisfied after receiving her ring back with inclusions in the diamonds, expressing concern over the lack of a response regarding her issue.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Hours of Operation |
|--------------------|
| Monday: 9 am – 5 pm |
| Tuesday: 9 am – 5 pm |
| Wednesday: 9 am – 5 pm |
| Thursday: 9 am – 5 pm |
| Friday: 9 am – 5 pm |
| Saturday: Closed |
| Sunday: Closed |
Staff Member: Tracy (owner)
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 30