David McKenzie's Jewelers, located at 235 E Main St, Hendersonville, TN 37075, is a local establishment that has served the community for many years. This family-owned shop offers a variety of jewelry services, including engagement ring creation, repair services, and watch battery replacements. Known for their extensive selection, both classic and unique pieces are available, helping customers find that perfect engagement ring or meaningful gift.
Owner David McKenzie and his team are frequently mentioned in reviews for their personal touch and unique offerings. However, customer feedback is mixed, with some appreciating the selection and service, while others express disappointment in the staff's demeanor and communication. The community vibe in Hendersonville makes the store feel welcoming, but it seems that some customers have encountered less than friendly service during their visits.
Customer Sentiment: Approximately 65% of reviews are positive, while 20% reflect neutral experiences and 15% highlight notable issues.
Opening Hours:
- Monday to Friday: 9:00 AM – 5:30 PM
- Saturday: 9:00 AM – 4:00 PM
- Sunday: Closed
Best Review: Robert praised the friendly staff and the extensive selection of jewelry, noting how welcomed he felt during his visit.
Worst Review: Hayley found the staff to be unhelpful and rude when she inquired about diamonds, which left her feeling undervalued as a customer.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 83