Southlake Jewelers, located at 2140 E Southlake Blvd, Ste M, Southlake, TX 76092, is a beloved local jeweler that has been serving the community since 1985. Nestled in Tarrant County, this family-owned store specializes in creating stunning engagement rings and offers a range of services including custom design, jewelry repair, and appraisals.

Customers rave about the experienced team led by owners Bill and James Baker, noting their friendly and personalized service. The staff takes the time to listen to clients’ ideas and guide them through the design process, ensuring each piece is as unique as the love story it represents. Many reviews highlight how the jewelers offer valuable suggestions without pushing for upsells, creating a comfortable shopping atmosphere. While the vast majority of feedback is positive, some customers have reported minor communication issues or concerns with resizing services.

Customer Sentiment: Approximately 85% of customers express high satisfaction, while 10% have neutral feelings and about 5% report occasional issues.

Opening Hours:

Monday to Friday: 9:30 AM – 6:00 PM
Saturday: 9:30 AM – 4:00 PM
Sunday: Closed

Best Review: Lisa praised the attentive service she received while resizing her rings and expressed confidence in their craftsmanship, noting their caring approach to customer needs.

Worst Review: Dale expressed dissatisfaction with the response he received regarding a repair, feeling that his concerns were not adequately addressed and hinting at a lack of follow-up communication.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.