Jared Galleria of Jewelry in Southlake, TX, located at 1500 E Southlake Blvd, Southlake, TX 76092-6421, is recognized for its extensive range of fine jewelry, specializing particularly in engagement ring creation. The store is known for its knowledgeable and friendly staff, which includes notable employees like Victoria, Rick, and Jennifer, who are frequently praised for their exceptional service and attentiveness. Customers appreciate the personalized approach to ring design, which allows them to create unique, custom pieces that align with their visions for engagement and wedding jewelry.
Operating hours for Jared are as follows:
| Day | Hours |
|-----------|-----------------|
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |
Overall sentiment from online customer reviews:
Positive: 65%
Neutral: 15%
Negative: 20%
Customer reviews indicate a generally warm atmosphere with many praising the staff's professionalism and expertise. They appreciate the engaging and non-pushy sales approach while shopping for important jewelry pieces.
Best Review: A customer praised the Southlake location for its courteous and attentive staff, particularly highlighting the exceptional service received from Victoria, who provided thorough assistance in creating a custom engagement ring.
Worst Review: One reviewer expressed frustration with the service they received, citing issues with multiple interactions that resulted in a negative experience, specifically mentioning poor communication and a lack of follow-up after a repair.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 469