J.A. Meyer Fine Jewelry, located at 156 W Main St, Kutztown, PA 19530, is a distinguished jeweler in Berks County, specializing in engagement ring creation and a variety of fine jewelry services. Customers appreciate the quality of craftsmanship and the personalized attention they receive from Valerie Meyer, the owner, and Jeff Meyer, an experienced bench jeweler.
The store has garnered a total of 12 reviews, with a prevailing sense of satisfaction among patrons regarding their engagement ring services. Reviewers frequently commend the store for its excellent customer service, particularly highlighting the helpfulness of the staff in providing guidance for creating beautiful, custom engagement rings. However, there are some concerns raised regarding past sales, with one reviewer expressing dissatisfaction due to issues with products purchased online.
Overall Sentiment from Online Customer Reviews:
- Positive: 83%
- Neutral: 8%
- Negative: 8%
**Customer Reviews Sentiment:** The general atmosphere from the reviews indicates that most customers have had favorable experiences, particularly praising the staff's knowledge and willingness to assist in the selection of engagement rings.
**Best Review:** Maria Wirth expressed strong satisfaction, noting that she has been a customer for years and highly recommends the store for its exceptional service.
**Worst Review:** Gary J. raised concerns about purchasing multiple Rolex watches, claiming they were misrepresented and expressing frustration with the lack of support from the staff.
**Opening Hours:**
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 9:00 AM - 1:00 PM
- Sunday: Closed
- Monday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 87%
Total Customer Feedback Reviewed: 12
Store Phone Number: 6106835920