Sorrelli Jewelry, located at 220 W Main St, Kutztown, PA 19530, is a distinguished jeweler specializing in handcrafted pieces, particularly known for their engagement ring creation and service. With a strong focus on quality and elegant designs, Sorrelli aims to create jewelry that is not just beautiful but meant to be cherished for a lifetime.
The store operates under the management of a family-owned team, fostering a personal approach to customer service. Customers appreciate the knowledgeable and friendly staff who assist in creating custom engagement rings, ensuring that each piece reflects the unique style and love stories of its clients.
Overall Sentiment from Online Customer Reviews:
Reviews cover a total of 39 entries, showcasing a generally positive sentiment about the store. Positive feedback accounts for approximately 75%, with about 20% neutral remarks and 5% negative comments. Customers enjoy the craftsmanship, aesthetics, and customer service, while some have expressed concerns regarding specific order experiences and timeframes.
Best Review:
Tara praised Sorrelli’s flagship store for its amazing customer service and quality craftsmanship, emphasizing a recommendation for visiting in person rather than shopping online.
Worst Review:
Sabrina expressed disappointment over a delayed order for earrings intended as a gift, which affected her overall perception of the store's service reliability.
Operating Hours:
- Friday: 11 am – 6 pm
- Saturday: 11 am – 6 pm
- Sunday: 12 pm – 5 pm
- Monday: Closed
- Tuesday: 11 am – 6 pm
- Wednesday: 11 am – 6 pm
- Thursday: 11 am – 6 pm
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 39
Store Phone Number: 6106839544