Michele & Company Fine Jewelers is a trusted destination for creating exquisite engagement rings in Lapeer, Michigan. Known for their personalized service, Michele Rohn and her skilled team work closely with clients to design bespoke engagement rings tailored to individual tastes. The store specializes in custom fine jewelry, ensuring that each piece is crafted with meticulous attention to detail.
Michele & Company Fine Jewelers operates in Lapeer County and offers a wide range of services, including jewelry repair, appraisal, and gold purchasing. Clients appreciate the friendly atmosphere and knowledgeable staff, making it a reliable choice for significant life events such as engagements.
Reviews collected encompass a total of 627 reviews, reflecting a generally positive experience for most customers. Notably, many reviews highlight the excellent customer service and the variety of unique jewelry options. However, some customers have reported dissatisfaction regarding resizing and repair services, indicating that the level of service can vary.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Operating Hours:
- Monday to Friday: 9:30 AM - 6:00 PM
- Saturday: 9:30 AM - 3:00 PM
- Sunday: Closed
Staff Members: Michele Rohn
Best Review: A reviewer praised the staff for their friendly service and extensive knowledge of jewelry, indicating a well-curated selection of unique pieces that left a lasting impression.
Worst Review: A customer expressed frustration over an engagement ring resize issue, feeling that the store did not take responsibility for errors made during the process, citing dissatisfaction with the level of customer service encountered.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 627
Store Phone Number: 8106674744