Mimi's Jewelry, located at 18591 Brookhurst St, Fountain Valley, CA, is a well-regarded jewelry store offering an impressive range of services, particularly in custom engagement ring creation. With over 586 reviews, this family-owned business has built a reputation for providing exceptional service and beautifully crafted jewelry. Owner David and his knowledgeable staff demonstrate a commitment to customer satisfaction, making the process of selecting or designing a ring both enjoyable and stress-free.
The store specializes in custom jewelry design, repairs, gemstone setting, and appraisals, catering to clients across Orange County. Customers appreciate the attention to detail, with many praising the personalized service and ability to create one-of-a-kind pieces that reflect individual tastes. Positive sentiments highlight prompt communication and a welcoming atmosphere, encouraging customers to return for all their jewelry needs.
However, there are occasional negative reviews mentioning slow turnaround times or dissatisfaction with certain repair jobs, though these are less common compared to the wealth of positive feedback regarding customer interactions and the quality of products.
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%
Best Review:
One customer highlighted that David's passion for jewelry shines through in his service, noting the patience and clarity with which he explains the intricacies of diamonds, leading to a fulfilling purchasing experience.
Worst Review:
Another customer expressed disappointment in a repair mishap, describing a lack of attention to detail that resulted in a subpar finished product, prompting them to seek redress.
Operating Hours:
- Tuesday to Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday & Monday: Closed
Staff Members:
- David (Owner)
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 586
Store Phone Number: 7149641989