Mitchell's Jewelers, located at 1500 Reisterstown Road, Suite 216F in Pikesville, MD, is a charming local spot known for crafting beautiful engagement rings and offering a wide range of jewelry repair services. Situated in Baltimore County, this family-owned business has built a solid reputation over the years, with a consistent focus on personalized service and expert craftsmanship.

Under the leadership of Mitchell Dickler, the staff at Mitchell's Jewelers is dedicated to helping customers create unique pieces that reflect their personal stories and styles. From custom design to intricate repairs, the team is skilled and approachable, making the ring creation process an enjoyable experience. Customers often rave about the attentive service they receive, emphasizing that the staff is both professional and friendly, guiding them every step of the way. Though the majority of feedback is positive, a few customers have reported occasional misunderstandings regarding pricing and service timelines.

Customer Sentiment: Approximately 80% of customers express high satisfaction with their experiences, while around 10% share neutral feedback, and another 10% address some concerns.

Opening Hours:

Tuesday to Friday: 10:00 AM – 4:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday and Monday: Closed

Best Review: Chris was thrilled with the service and craftsmanship, stating that the team accommodated his special requests for a unique gemstone, making his daughter's birthday unforgettable.

Worst Review: Dez shared his disappointment after a watch repair, noting that the band broke shortly after service, leading to frustration with customer follow-up.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.