Pikesville Jewelry Designs, located at 1350 Reisterstown Rd, Pikesville, MD, is a family-owned jeweler with over 40 years of experience in the jewelry business. Known for its custom engagement ring creation, this store offers a range of services, including jewelry and watch repairs, pearl restringing, and hand engraving. Customers often appreciate the quality craftsmanship provided by the in-house master jeweler, Amilcar Samudio, who has a strong reputation for transforming ideas into stunning pieces.
The shop has garnered a variety of reviews, covering a total of 60 assessments, with many customers praising the exceptional service and craftsmanship. However, there are also some criticisms regarding customer reception and service experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Positive reviews highlight the professionalism of the staff and the high-quality workmanship in custom designs. Clients often express satisfaction with their engagement rings and personalized services. Conversely, negative feedback occasionally points out instances where customers felt unwelcomed or overlooked during their visit.
Best Review:
Erin praised Pikesville Jewelry Designs for creating engagement and wedding rings that exceeded her expectations. She highlighted the attention to detail and craftsmanship involved in the process.
Worst Review:
Stephanie reported a negative experience where she felt ignored upon entering the store and indicated a lack of warm customer service.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Hours of Operation:**
- Monday to Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
**Staff:**
- Amilcar Samudio (Master Jeweler)
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 60
Store Phone Number: 4106533030