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92.5% Score | Monson Jewelers in Palatine IL

Monson Jewelers, located at 25 N Brockway St, Palatine, IL, has earned a stellar reputation for crafting beautiful engagement rings since opening in 2001. With owner Tim Monson at the helm, this family-owned business focuses on quality craftsmanship and exceptional customer service in Cook County.

Customers rave about their experience at Monson Jewelers, noting how Tim and his friendly team prioritize each client's vision, transforming ideas into exquisite custom designs. The staff’s attention to detail, combined with their knowledge of diamonds and jewelry trends, aids couples in finding or creating the engagement ring of their dreams. The welcoming atmosphere encourages open communication, and many appreciate the guidance offered throughout the design process.

Customer Sentiment: Approximately 85% of customers report high satisfaction levels, while a small percentage have mentioned minor issues with communication.

Opening Hours:

Monday: Closed
Tuesday: Closed
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed

Best Review: Kate praised Tim's thorough knowledge and personalized approach, saying he made her feel at home while guiding her through the engagement ring selection process.

Worst Review: Michelle felt neglected during a busy holiday season, expressing disappointment over the lack of attention to her questions about jewelry repairs.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.

Positivity Score: 92.5%
Total Customer Feedback Reviewed: 151

Store Phone Number: 8479919370

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Monson Jewelers
Monson Jewelers
92.5%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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