Morelos Jewelry, located at 3601 S 2700 W, West Valley City, UT 84119, is a well-regarded jeweler offering a range of services, notably in engagement ring creation. With a commitment to quality and customer service, this store specializes in crafting stunning engagement rings and jewelry repairs. The store is known for a friendly atmosphere, with many reviewers praising the helpful and accommodating staff.

Operating hours are as follows:
- Monday: 11 AM – 8 PM
- Tuesday: 11 AM – 8 PM
- Wednesday: 11 AM – 8 PM
- Thursday: 11 AM – 8 PM
- Friday: 11 AM – 9 PM
- Saturday: 11 AM – 9 PM
- Sunday: 12 PM – 6 PM

Despite having garnered a 3.9-star rating from 15 reviews, customer experiences have varied significantly.

Overall Sentiment from Online Customer Reviews:
- Positive: 53%
- Neutral: 27%
- Negative: 20%

Customers have highlighted both positive and negative aspects in their reviews.

The positive sentiments reflect excellent customer service, particularly in jewelry repairs and creating customized pieces. Many customers appreciate the quick turnaround time on repairs and the affordability of services, which enhances their overall experience at Morelos Jewelry.

Conversely, some negative reviews mention experiences of rude service and dissatisfaction with the handling of jewelry, with a few customers reporting damage to their items. This inconsistency in service quality appears to be a recurring theme in the reviews, leaving mixed feelings among patrons.

Best Review:
Almedina praised Morelos Jewelry for their fantastic customer service, highlighting their efficiency and reasonable pricing for repairs. This customer expressed high satisfaction and trust in the staff for their valuable jewelry.

Worst Review:
Charlee shared a disappointing experience, describing the service as extremely rude and expressing frustration over damaged property returned after repair. This review underscores concerns about customer care and satisfaction.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.