Ryan's Custom Jewelry, located at 3601 S Constitution Blvd. G124, West Valley City, UT 84119, is recognized for its engagement ring creation and services. The store operates under the expertise of a father-son team, providing over 50 years of combined experience in jewelry. Customers seeking custom engagement rings can expect quality craftsmanship and personal service, with a strong emphasis on restoring and repairing cherished pieces. The range of services offered includes jewelry repair, watch repair, and clock repair.

The reviews illustrate a mix of customer experiences, with 100 total reviews analyzed. The atmosphere of the shop is generally friendly, highlighting knowledgeable staff who are dedicated to customer satisfaction. However, there are instances of inconsistent customer service, particularly regarding communication about repair timelines.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 15%
Negative: 20%

**Best Review:** A customer praised Ryan for his exceptional work on repairing a watch that had a critical piece missing. They appreciated his honesty and the way he enhanced the watch's durability during the repair.

**Worst Review:** A customer expressed frustration over poor communication and service, noting that their ring was delayed without clear updates, which caused anxiety about its safety.

Store Hours:
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.