Morgan Jewelers, Melrose, MA

Morgan Jewelers located at 1110 Main Street, Wakefield, MA, serves customers across Middlesex County with a focus on engagement ring creation and excellent customer service. Founded in 1981, the business is known for its custom jewelry design, allowing customers to incorporate personal elements into their engagement rings. The skilled staff, including Philip Higgins, the owner, are praised for their professionalism and expertise, providing informative consultations and hands-on assistance in the design process.

With a total of 93 reviews analyzed, the sentiment analysis reveals a predominantly positive atmosphere among customers. 85% of reviews express satisfaction with the services, highlighting the store's friendly environment, quick turnaround times, and quality craftsmanship. Neutral sentiments account for 10%, mostly regarding pricing inquiries, while negative sentiments make up 5%, focusing on isolated experiences of unresponsiveness or dissatisfaction.

Opening Hours:
- Monday: 9:30 AM - 6:00 PM
- Tuesday: 9:30 AM - 6:00 PM
- Wednesday: 9:30 AM - 6:00 PM
- Thursday: 9:30 AM - 6:00 PM
- Friday: 9:30 AM - 6:00 PM
- Saturday: 9:30 AM - 4:00 PM
- Sunday: Closed

Staff: Philip Higgins

Best Review: A customer shared a positive experience involving the creation of a custom engagement ring, appreciating the patience and expertise of Philip and his team in bringing their vision to life.

Worst Review: A customer expressed frustration over feeling rushed during the consultation process, feeling their ideas weren't fully considered, but acknowledged that others had great experiences.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.