Perella Jewelers is a renowned family-owned jewelry store located at 136 West Emerson Street, Melrose, MA 02176. With a strong reputation built since 1995, this establishment specializes in the creation of exquisite engagement rings and offers expert jewelry repair services. The shop's owner, Paul, along with his knowledgeable team, is recognized for providing personal and friendly services, ensuring that clients feel comfortable and valued during their visits.

Customers have highlighted the exceptional craftsmanship and custom design capabilities for engagement rings, often expressing satisfaction with the attentive service they received. Many reviews commend the store for its integrity and care in handling precious pieces, making it a preferred destination for both new purchases and repairs.

Operating in Middlesex County, Perella Jewelers has garnered a positive reception, with 35 customer reviews reviewed to form a complete picture of their service quality.

Overall Sentiment from Online Customer Reviews:
Positive reviews account for approximately 85%, neutral sentiments at 10%, and negative feedback at 5%. The overall atmosphere reflects a strong commitment to quality and customer satisfaction.

**Opening Hours:**

| Day | Hours |
|-----------|---------------|
| Monday | Closed |
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday | 9:00 AM - 5:00 PM |
| Friday | 9:00 AM - 5:00 PM |
| Saturday | 9:00 AM - 2:00 PM |
| Sunday | Closed |

Best Review:
Christine praised Perella Jewelers for their fast and friendly service and noted that Paul remembers his customers and their families, which adds a personal touch to the experience.

Worst Review:
Amy expressed concern over the timing of her diamond falling out shortly after having her ring reset, feeling suspicious of the service provided. Despite her worries, she acknowledged the insurance cover for her loss.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.