Paul Morton Jewelers, located at 17 Bank Street in New Milford, CT, is a cherished local jewelry store renowned for its engagement ring creation services and overall customer experience. Serving Litchfield County, this family-owned establishment has been a staple since 1951, offering a vast selection of quality jewelry crafted by skilled artisans from the U.S.
The store's welcoming atmosphere and knowledgeable staff, including owner Paul Morton, make the ring design process a breeze. Customers rave about the personal service they receive, highlighting that Paul takes the time to understand their visions, ensuring that each piece is not only beautiful but also meaningful. Whether you're crafting a custom engagement ring or seeking expert repair services, Paul Morton Jewelers is committed to delivering excellence.
Customer Sentiment: About 90% of customers express high satisfaction, while 5% report neutral experiences, and another 5% have raised concerns about communication.
Opening Hours:
Monday to Saturday: 9:30 AM – 6:00 PM
Sunday: 12:00 PM – 4:00 PM
Best Review: Betsy praised the amazing quality of her engagement ring and commended the outstanding customer service, stating this was the only place her family will shop for jewelry.
Worst Review: Dominique noted a disappointment with the communication regarding her resizing service, feeling that her concerns were not as well addressed as she had hoped.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 18
Store Phone Number: 8603544232