Mottet Fine Jewelry, located at 116 W Railroad Ave, Suite 108, Shelton, Washington, operates as a reputable jeweler in Mason County. This establishment is well-regarded for its engagement ring creation and repair services, with a commitment to delivering exceptional customer service. The store was previously Mariano’s Fine Jewelry and recently transitioned ownership to Pepper Mottet, who aims to maintain the high standards set by the former owner.
The shop is praised for its skilled staff and welcoming environment. Customers highlight the friendly and knowledgeable service provided by the owners, Pepper and Mark, validating the legacy of the store's long-standing presence in the community. Positive reviews emphasize great prices, a good selection of jewelry, efficient repairs, and excellent customer support.
However, some reviews contain negative feedback regarding specific custom jewelry repair experiences, hinting at concerns about service transparency. Overall, the store's atmosphere remains largely positive.
Operating hours are as follows:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 3:00 PM (2nd & 4th Saturday)
- Sunday: Closed
### Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
### Best Review:
Nichole praised the store for its friendly atmosphere, great prices, and amazing service, highlighting how positive her interactions have been.
### Worst Review:
Shon expressed disappointment regarding trust issues with the custom jewelry services and urged others to look elsewhere.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.