Mr. Marco's Jewelers, located at 216 W Main St, Saint Charles, IL, offers an inviting experience for those seeking custom engagement rings and other fine jewelry. This family-owned establishment, nestled in Kane County, has crafted a reputation for their personalized service and expert craftsmanship, particularly in engagement ring creation.

Mark Anthony and his wife, Payal, lead the team at Mr. Marco's, drawing on years of experience to bring customers’ visions to life. They excel in creating not just rings, but lasting relationships with their clients. Customers appreciate the supportive and patient nature of the staff, highlighting how they take the time to understand what each client desires. Many reviews reflect satisfaction with the stunning custom designs and repairs, instilling confidence in their skills for jewelry maintenance.

While the majority of feedback is favorable, a small percentage of customers have raised concerns regarding service speed and communication.

Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% have neutral feelings and 10% report issues.

Opening Hours:

Monday: Closed
Tuesday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed

Best Review: Elizabeth praised Mr. Marco's for the excellent and personalized service she received when crafting a custom engagement ring, noting the care and attention to detail throughout the process.

Worst Review: Michelle shared her disappointment with a custom necklace, stating that it didn't meet her expectations, and expressed frustration over the poor handling of resizing her wedding set.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.