The Diamondaire, located at 117 W Main St Ste 110, St. Charles, IL 60174, is a unique jewelry store renowned for its exceptional engagement ring creation services. With a highly knowledgeable staff, including owners Billy and Lauren, the shop specializes in custom jewelry design, including engagement and wedding rings, along with loose diamonds and bridal jewelry. The in-house jeweler provides quick repair services, ensuring delightful transformations for clients.

Reviewing 79 customer opinions, the sentiment towards The Diamondaire is predominantly positive, with customers praising the friendly and accommodating service, the quality of jewelry, and the personalized experience offered. Positive reviews highlight the dedication and expertise shown by the staff, making it a favorite destination for those seeking special custom pieces. However, some feedback indicates a few logistical issues like order delays.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

**Operating Hours**:
| Day | Hours |
|-----------|-----------------|
| Monday | 10:00 AM - 7:00 PM |
| Tuesday | 10:00 AM - 7:00 PM |
| Wednesday | 10:00 AM - 7:00 PM |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 10:00 AM - 7:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |

**Staff Members**:
- Billy
- Lauren

Best Review: Greg commended The Diamondaire for their exceptional service and personalized approach in creating an engagement ring, emphasizing the warmth and expertise of the staff throughout the process.

Worst Review: Ricky expressed frustration with customer service regarding a delayed ring order, feeling misled about the shipping process, which led him to cancel his purchase.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.