Nicholas James Jewelers is a jewelry store located at 720 Speedwell Ave, Morris Plains, NJ 07950, offering a range of services with a particular emphasis on engagement ring creation and jewelry repair. With a reputation for personalized service, this jeweler provides options for fine gold and silver jewelry, including bridal and estate pieces. The staff includes skilled goldsmiths known for their expertise in repair work, which has garnered positive feedback from customers.

Operating hours are as follows:

- Monday: Closed
- Tuesday: 11:00 AM - 3:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
The sentiment from the reviews analyzed shows a mixed atmosphere. Positive experiences highlight the quality of jewelry repair services and personalized attention, while negative feedback points to issues with efficiency and customer service. The overall sentiment can be scored as follows:
- Positive: 60%
- Neutral: 20%
- Negative: 20%

Best Review: Jessica noted the disappointment in service when her watch was returned needing calibration after a costly repair, indicating issues with communication during the process.
Worst Review: Brian expressed frustration over the store's subcontracted repair services, sharing a negative experience involving payment difficulties and operating hours outside of those posted.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.