Nigrelli's Jewelry, located at 27 High Street, Westerly, RI 02891, offers a range of services specializing in engagement ring creation and customization. Known for their family-oriented atmosphere and personalized customer service, the store has been a trusted staple in the jewelry community for over 70 years. Customers appreciate the extensive selection of both fashion and fine jewelry, as well as in-house repair services performed by certified bench jewelers.

The positive sentiment among reviews highlights the friendly and knowledgeable staff, with many noting excellent experiences when selecting engagement rings. The store's reputation for good pricing and quality work is frequently mentioned, emphasizing their commitment to customer satisfaction and service after the sale.

However, some negative sentiments have been expressed regarding specific experiences with repairs and sizing, where customers felt the service could have been handled better. These instances suggest that while the majority of interactions at Nigrelli's Jewelry are favorable, there may be occasional lapses in service quality.

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Best Review: A customer praised the exceptional service received while upgrading an engagement ring, highlighting the cooperative nature of the staff and reasonable pricing throughout the selection process.

Worst Review: Another customer expressed dissatisfaction with their experience regarding a watch repair, feeling that the service was unprofessional and resulted in damage to their watch band.

Operating Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 4:00 PM
- Wednesday: 10:00 AM - 4:00 PM
- Thursday: 10:00 AM - 4:00 PM
- Friday: 10:00 AM - 4:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed

Staff Members: Not specified.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.