Northstar Jewelry & Loan is a family-owned gem in Wheeling, Illinois, recognized as a premier destination for engagement ring creation and other jewelry services. The jeweler, located at 135 N Milwaukee Ave, Wheeling, IL 60090, operates within Cook County. With a phone number of (815) 513-4990, this shop has built a reputation for facilitating sales, trades, and loans on various valuables since 1929.

Review analysis reveals mixed sentiments from customers. Positive feedback highlights a welcoming atmosphere, with staff members often described as friendly and willing to assist. Patrons appreciate the fair pricing and knowledgeable service they receive when buying or selling jewelry. However, some negative reviews point to experiences of dissatisfaction, particularly in instances of perceived lowball offers and issues with jewelry repairs.

Overall Sentiment from Online Customer Reviews:
Positive: 67%
Neutral: 17%
Negative: 16%

Highlight Reviews:
Best Review: A customer named Donna expressed satisfaction with her experience, mentioning the helpful and courteous staff who researched her items thoroughly, making her feel confident about her sale.
Worst Review: Roman detailed a disappointing repair experience where communication was lacking and the work performed on his gold chain was subpar, leading him to label Northstar as a rip-off.

**Operating Hours:**
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed

Staff Members:
- Norm K. (Manager)

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.