Nyman Jewelers, located at 911 Ludington St, Escanaba, MI 49829, is a well-regarded jewelry store specializing in engagement ring creation and a wide range of jewelry services. Owned by Eric and Sue Nyman, this family-operated establishment has been serving Delta County since 1968. Nyman Jewelers prides itself on offering a diverse selection of engagement rings from world-class designers, as well as custom jewelry design options tailored to personal preferences.
The store is known for its exceptional customer service, with staff members described as knowledgeable and friendly by many customers. Engaged couples often express appreciation for the attentive assistance they receive in selecting the perfect ring, highlighting the team's ability to provide valuable insights on quality and design. Nyman Jewelers also provides jewelry repair services, ensuring that customers can maintain their treasured pieces with care.
The atmosphere in the shop is welcoming and familial, making it an excellent choice for those embarking on their journey toward engagement. However, there are some reviews mentioning instances of less favorable customer interactions, suggesting that while the majority of experiences are positive, there are occasional outliers.
Operating hours:
| Day | Hours |
|-----------|-----------------|
| Monday | 10:00 AM - 5:30 PM |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
Staff members mentioned include Eric and Sue Nyman.
Overall Sentiment from Online Customer Reviews:
The sentiment from the 177 reviews analyzed suggests a generally positive atmosphere surrounding Nyman Jewelers. Approximately 85% of reviews express satisfaction with their experiences, showcasing a strong emphasis on great service and quality products. About 10% of reviews reflect neutral feelings, while the remaining 5% convey negative sentiments, primarily regarding specific customer interactions.
Best Review:
Lisa remarked on the exceptional service at Nyman Jewelers, commending the knowledgeable staff who assisted her without any feeling of pressure, leading her to a beautiful sapphire and diamond pendant that she anticipated would be cherished for generations.
Worst Review:
Josh expressed disappointment with his visit, feeling that the staff acted condescendingly and failed to treat him with the respect he expected as a customer.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 177
Store Phone Number: 9067865033