Richardson Jewelers, located at 835 North Lincoln Rd, Escanaba, MI 49829, is a highly regarded jewelry store known for its exceptional engagement ring creation and personalized service. With a strong commitment to customer satisfaction, the store has garnered a rating of 4.9 out of 5 from 38 Google reviews, showcasing both repeat clientele and first-time visitors.

The knowledgeable staff, including the owner Jeff Richardson, are praised for their professionalism and friendly demeanor. They actively listen to customers' desires and work diligently to create custom pieces that align with individual preferences. Various services such as jewelry repair and an extensive selection of high-quality gemstones further enhance the customer experience, solidifying Richardson Jewelers' reputation in Delta County.

Despite the overwhelmingly positive feedback, a handful of reviews indicated some dissatisfaction, with a few customers expressing concerns over service or product issues. However, the majority of responses reflect a positive atmosphere, with approximately 90% of reviews being positive, 5% neutral, and 5% negative.

Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 5%
- Negative: 5%

Best Review:
A customer named Mike highly recommended Richardson Jewelers, commending the attentive staff for assisting him in purchasing an engagement ring. He was impressed by the level of service and plans to return for future jewelry needs.

Worst Review:
Another review from Judy expressed dissatisfaction with her experience, stating she would not return to the store.

Operating hours are as follows:
- Tuesday - Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday & Monday: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.